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The IUP Journal of Entrepreneurship Development

December '11
Focus

Microenterprises possess tremendous potential for creating employment opportunities and wealth in a country like India. However, they face huge challenges in the areas of access to financial resources and in marketing their products.

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The Entrepreneurial Facets as Precursor to Vietnam’s Economic Renovation in 1986
Opportunity Recognition Process of Indian Entrepreneurs: The Role of Social Capital and Risk Perception
Factors That Affect Indian Propensity to Grow and Expand Small Businesses
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The Entrepreneurial Facets as Precursor to Vietnam’s Economic Renovation in 1986

-- Vuong Quan Hoang, Dam Van Nhue, Daniel van Houtte and Tran Tri Dung

This research, aims to develop a conceptual framework to assess the entrepreneurial properties of the Vietnamese reform, known as Doi Moi, even before the kickoff of Doi Moi policy itself. The authors argue that unlike many other scholars’ assertion, economic crisis and harsh realities were neither necessary nor sufficient conditions for the reform to take place, but the entrepreneurial elements and undertaking were, at least for the case of Vietnam’s reform. Entrepreneurial process, on the one hand, sought structural changes and kicked off innovation, and on the other hand, its induced outcome further invited changes and associated opportunities. The paper also concludes that an assessment of possibility for the next stage of Doi Moi should take into account the entrepreneurial factors of the economy and predict the emergence of new entrepreneurial facets in the next phase of economic development.

Opportunity Recognition Process of Indian Entrepreneurs: The Role of Social Capital and Risk Perception

-- K Nigama and P David Jawahar

Opportunity recognition is of central importance in the field of entrepreneurship. Entrepreneurs bump into countless decision-making situations, be it in the process of creating new ventures or day-to-day business situations in existing business. Although there have been research attempts to understand how entrepreneurs recognize opportunities amidst such myriad choices, there is no single answer yet. This study considers the influence of entrepreneur’s social capital and his perception of risk in the opportunity recognition process. We find very little literature that propose research results on the influence of social capital in opportunity recognition process. In this paper, the researchers have taken efforts to analyze all the sub-processes of opportunity recognition. The research was conducted with 117 entrepreneurs of micro, small and medium enterprises from Information Technology and Information Technology Enabled Services (IT and ITES) Industry. The questionnaire used was adopted from a well-researched inventory but modified to suit Indian environment and the objectives of the study. PLS method was employed to analyze the data and interpret the results. The research revealed that cognitive dimension of social capital is the most important factor that influences the risk perception of an entrepreneur. The study also brings out the significant impacts of structural dimension of social capital on competitive scanning, relational dimension of social capital on proactive searching, and cognitive dimension of social capital on knowledge acquisition and proactive searching.

Factors That Affect Indian Propensity to Grow and Expand Small Businesses

-- Amarjit Gill, Suraj P Sharma and Harvinder S Mand

Small businesses play an important role in the economic development of India. This study seeks to extend the findings of Kozan et al. (2006) and Gill et al. (2010) regarding the factors that affect the propensity of small business owners to grow and expand small businesses. Indian small business owners were surveyed to find their perceptions of various factors that affect negatively their propensity to grow and expand small businesses in India. This study utilized survey research (a non-experimental field study design). The findings suggest that perceptions of lack of expertise and family-business role conflict negatively affect the propensity to grow and expand small businesses in India. The findings may be useful for the small business management advisors.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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